1 hour ticket response
We are devoted to providing a rapid and accurate reply to each support ticket posted by a customer. Our knowledgeable client support engineers will examine your request and will think of the most effective option. We offer a 1–hour response time guarantee for all tech support tickets. As a matter of fact, our average tech support ticket response time has proved to be 20 minutes.
A Top–Notch Support Service
Each member of our technical support staff has several years of experience in the Linux cloud website hosting packages arena and the majority of them have worked for us for at least five years. They are all eager to reply to all your queries in the most professional way possible.
A User–Friendly Help Center Section
To help you find a quick suggestion on how you can use a particular feature, we have implemented a very user–friendly Help Center section in your Website Control Panel. You can browse through a vast selection of web hosting account administration articles and website management articles, explore the F.A.Q. repository or watch our instructional video tutorials.