Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Supplying high quality support prompt is our high priority, so that we back up each Linux cloud website hosting packages plan with a one hour ticket solution guarantee. At the time you fill in a ticket or send us an email, our user technical support team will try all they could do to present the most adequate solution to your problem and to supply you with assistance promptly.

  • Top quality support service

  • A Top–quality Support Service

  • Our help support service is offered by a group of trained techs who will be able to answer to your inquiry promptly. It is easy to speak with the tech support team crew by opening a customer assistance ticket from your Website Control Panel or by submitting us an e–mail message. On business days, you can also call us on the phone or take advantage of the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require assistance while working on your sites within the Control Panel, you’ll be able to always simply click the Help control key and track down your concern in the group of articles or blog posts that will appear. We have as well turned the majority of the content articles into training videos. The catalogue of video clips will load if you select the Videos key located in the top right angle.