A 99.9% Server Uptime
The principal advantage of constructing your own cloud website hosting platform is that you don’t need to worry about compatibility – you set up a special set of software apps in such a way as to work with a specific set of hardware parts. The final result is something even more steady and reliable, as there are less possible chances of failure. We’ve built our cloud hosting system atop tried and trusted hardware parts plus a significantly modified version of Security–Enhanced Linux in order to create an extremely risk–free environment for your own sites.
That’s the reason why, with all our Linux cloud website hosting packages packages we offer a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
When you develop your own cloud hosting system, it is vital that you also build your own network architecture. For this reason, we set up a custom–configured internal network in all our datacenters. Based on topflight Juniper switches and routers, our internal network allows for ultra–fast data transmission rates and is also fully redundant.
As a result, you will enjoy a 99.9% network uptime in our data center in the US, in our data center in the UK, in our data center in FI, in our data center in East Europe as well as in our data center in AU, irrespective of which web hosting service you have chosen.
A 30–Day Money–Back Guarantee
Like with any other service, if it is your cash at risk, you cannot feel really safe. That’s the reason why, with each of our cloud hosting packages we offer a 30–day money–back guarantee. If you don’t feel content with our hosting service or in case you wish to get a more powerful web hosting solution, like a Linux VPS web hosting packages or even a Linux dedicated servers hosting packages – you will receive a full refund, with no obscure costs or repayment charges.
24/7 Technical Support
We have cautiously hand–picked each member of our 24x7 support staff to ensure that we can provide the very best help desk support service you can get. Each of our customer service technicians has many years of experience dealing with web hosting accounts behind his back, so they know what they are doing. Besides, they’re available 24x7x365 – you’ll be able to touch base with them at any time and they’ll reply ASAP.
Their average ticket response time is just twenty minutes, whilst with other web hosting suppliers you need to wait for days. Besides, we offer you a 1–hour response time guarantee. Irrespective of what happens, your queries will be replied to in less than 1 hour.