Despite the fact that this is not the most importantfactor in order to recognize a trustworthy cloud website hosting company from a bad one or a reseller from an actual provider, being able to call and consult with a live person is an indicator that you are not working with a one-person company and that you will be able to reach somebody whenever you're in need of help. The phone support for hosting services may range from common to expert, so the issues which can be resolved with a call differ depending on the company. Generally, these matters are simpler and include billing or first level tech issues because more complex matters generally need a support ticket where both you and the sysadmins can follow what is going on with a particular situation. Nonetheless, being able to phone call your supplier will save you lots of time and efforts for the countless small issues that may eventually appear when you manage your web hosting account.
Phone Support in Cloud Website Hosting
In case you decide to acquire one of our Linux cloud website hosting packages, you will be able to get in touch with our support team over the telephone for 14 hours per day. We will help you select the best package for your websites as we realize that it's better to discuss such issues with a live person. If you already own an account, we're able to assist you with your sales/billing questions and / or general matters, even with some technical troubles which do not require too much time or escalation to a system administrator as it is more convenient to open a ticket for time-consuming issues so as to have all the communication in one place. We now have telephone numbers in the US, the United Kingdom and Australia, so you will be able to call the one you prefer and speak with one of our representatives.